Проблема с драйверами принтеров HP на сервере терминалов

После установки некоторых драйверов для принтеров HP на сервер терминалов, может периодически появляться следующая ошибка:

Event ID: 10005

Product: 32 Bit HP BiDi Channel Components Installer — The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2753. The arguments are: ipm12.CF34E983_546C_421F_A494_3C30281E4CF3, ‘,

Проблема решается следующим образом:

Workaround #1
The current suggested workaround for customers that wish to continue to use the latest discrete PCL 6, PCL 5, or Postscript drivers from hp.com will need to perform the following:
1. Open Notepad and save the file as hpzbdi32.msi or hpzbdi64.msi. This zero-byte file will not contain any data.
2. Navigate to the C:\WINDOWS\system32\spool\drivers\w32×86 or x64\3 directory and locate the hpzbdi32.msi or hpzbdi64.msi file. Rename the file to hpzbdi32.old or hpzbdi64.old.
3. Copy and paste the newly created zero-byte file named hpzbdi32.msi or hpzbdi64.msi into the C:\WINDOWS\system32\spool\drivers\w32×86 or x64\3 directory.
4. Verify functionality.

Источник: hp.com